IT Service Desk

Our client, a leading organization in the engineering and construction industry, is seeking an IT Service Desk to join their team. As an IT Service Desk, you will be part of the IT Support Department supporting company-wide technology solutions. The ideal candidate will have excellent communication skills, a proactive attitude, and a strong desire to assist others, which will align successfully in the organization.

Job Title: IT Service Desk

Location:Brownsville, Wisconsin

What's the Job?

• Serve as the first point of contact for IT support requests across the organization
• Respond to inquiries via phone, email, and in-person, providing timely solutions
• Assist with troubleshooting hardware, software, and network issues
• Support mobile devices, including activation, upgrades, and management
• Maintain documentation of support activities and escalate complex issues as needed

What's Needed?

• Associate’s degree or equivalent experience in IT support
• Competency with Windows Operating Systems and Apple technologies
• Experience with Active Directory
• Strong communication and customer service skills
• A valid driver license and an acceptable driving record

What's in it for me?

• Opportunity to work in a dynamic and supportive environment
• Access to ongoing training and professional development
• Participation in a comprehensive benefits program
• Work with a dedicated team committed to safety and quality
• Potential for career growth within a reputable organization

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.