Service Design & Delivery Engineer -M365 Copilot (NC,FL, GA)

Our client, a leading organization in the financial services sector, is seeking a Service Design & Delivery Engineer -M365 Copilot (NC,FL, GA) to join their dynamic team. As a Service Design & Delivery Engineer -M365 Copilot (NC,FL, GA), you will be an integral part of the IT Operations department supporting collaboration and productivity initiatives. The ideal candidate will demonstrate strong ownership, excellent communication skills, and a proactive approach to problem-solving, which will align successfully within the organization.

Job Title: Service Design & Delivery Engineer -M365 Copilot (NC,FL, GA)

Location: Charlotte, NC; Jacksonville, FL; Kennesaw, GA

Pay Range:

What's the Job?

• Manage the end-to-end delivery of collaboration and productivity solutions, including Microsoft 365 products, ensuring high-quality implementation.
• Coordinate cross-functional teams to identify, prioritize, and track project dependencies, risks, and issues, ensuring timely resolution.
• Partner with security and compliance teams to incorporate necessary controls and mitigate risks in regulated environments.
• Lead user migration, communication, and training efforts to facilitate smooth adoption of new collaboration tools.
• Develop and monitor service management KPIs, prepare reports, and support continuous improvement initiatives.

What's Needed?

• Proven experience managing end-to-end program delivery for collaboration or productivity initiatives in an enterprise setting.
• Hands-on experience with Microsoft 365 deployment and operations within large organizations.
• Strong understanding of security, compliance, and risk management, especially in regulated environments such as banking or finance.
• Excellent stakeholder management and communication skills, with the ability to coordinate across teams and vendors.
• Knowledge of Azure, Microsoft Information Protection, and Purview projects is highly desirable.

What's in it for me?

• Opportunity to work on innovative projects with a focus on enhancing collaboration tools.
• Engagement with a supportive and inclusive team environment.
• Chance to develop your skills in a fast-paced, regulated industry setting.
• Work in a role that values ownership, initiative, and continuous learning.
• Competitive pay rate aligned with your expertise and experience.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.