ServiceNow Technical Architect (CSDM / ITOM)

Our client, a leading organization in the technology and consulting industry, is seeking a ServiceNow Technical Architect (CSDM / ITOM) to join their dynamic team. As a ServiceNow Technical Architect (CSDM / ITOM), you will be an integral part of the ServiceNow platform development team supporting enterprise-wide IT operations. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach to technical challenges, which will align successfully within the organization.

Job Title: ServiceNow Technical Architect (CSDM / ITOM)

Location: Remote within the United States

What's the Job?

• Design, configure, script, and own the technical solution of the CSDM and ITOM platform to ensure a successful deployment for our customers
• Work collaboratively with the Platform Architect to refine ServiceNow platform requirements (Stories) and execute on the development of the agreed-upon solution
• Demonstrate extensive scripting capabilities in languages such as Java, HTML, Angular, etc., to develop custom solutions
• Troubleshoot and resolve common configuration issues within the ServiceNow environment
• Create Scoped Applications using Studio and automate activities using Flow Designer and Workflow Engine

What's Needed?

• Minimum of 10 years of ServiceNow development experience, including designing, implementing, and configuring ServiceNow Applications such as CSDM and ITOM
• Experience transforming Global Customer models to CSDM 4.0
• Proficiency in designing/developing ServiceNow Tables, Fields, Forms, and Access Controls
• Strong knowledge of scripting, Business Rules, ACLs, Client Scripts, UI Policies, and Catalog Forms
• Experience integrating ServiceNow with external systems like AD, SSO, SCCM, Workday, SAP SuccessFactors, Jira, using JDBC, REST, SOAP, and Integration Hub

What's in it for me?

• Opportunity to work on cutting-edge ServiceNow platform projects
• Collaborate with a talented and innovative team
• Enhance your technical skills and professional growth
• Engage in a flexible, remote work environment
• Be part of a forward-thinking organization committed to excellence

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.