Senior Billing Analyst (Workday Experience)

  •  Reference Number: 394374
  •  Posted: 04/14/2026
  •  Job Type: Contract

Senior Billing Analyst (Workday Experience)
Job Summary
The Senior Billing Analyst is responsible for overseeing complex billing activities, ensuring accurate invoicing, and supporting financial operations with a high degree of autonomy. This role utilizes Workday to manage billing processes, analyze data, and drive improvements. The Senior Analyst serves as a key resource for resolving escalations, supporting system enhancements, and mentoring junior team members.


Key Responsibilities
  • Manage end-to-end billing processes, including invoice generation, validation, and distribution using Workday
  • Review and resolve complex billing discrepancies, escalations, and customer inquiries
  • Ensure billing accuracy and compliance with contractual agreements and company policies
  • Perform detailed reconciliations between billing, Accounts Receivable, and the general ledger
  • Support and lead month-end close activities related to billing and revenue
  • Analyze billing data and trends to identify risks, gaps, and process improvement opportunities
  • Collaborate with Finance, Operations, and IT to enhance billing workflows and system functionality
  • Participate in system upgrades, testing, and configuration changes within Workday
  • Develop and maintain reports, dashboards, and key performance indicators
  • Provide guidance and informal mentorship to junior analysts

Required Qualifications
  • Bachelor’s degree in Finance, Accounting, Business, or related field
  • 4–7+ years of experience in billing, invoicing, or financial operations
  • Strong hands-on experience with Workday (Financials, Billing, or Revenue modules)
  • Advanced Excel skills (pivot tables, lookups, data analysis)
  • Strong analytical, problem-solving, and organizational skills
  • High attention to detail with the ability to manage multiple priorities

Preferred Qualifications
  • Experience with revenue recognition (ASC 606)
  • Exposure to ERP systems beyond Workday (e.g., SAP, Oracle)
  • Experience in high-volume or shared services environments
  • Background in process improvement or automation initiatives
  • Prior experience mentoring or leading small projects

Key Competencies
  • Advanced billing operations expertise
  • Critical thinking and data analysis
  • Cross-functional collaboration
  • Process improvement mindset
  • Ownership and accountability

 

Chicago, IL

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