Technical Support Release Coordinator (Charlotte or Jacksonville or Chandler)

Our client, a leading organization in the financial services industry, is seeking a Technical Support Release Coordinator to join their team. As a Technical Support Release Coordinator, you will be part of the Release and Environment Management team supporting critical applications within the CTO-GBAMT payment domain. The ideal candidate will have excellent coordination skills, strong communication abilities, and a proactive approach to automation, which will align successfully in the organization.

Job Title:Technical Support Release Coordinator 

Location:Jacksonville, FL

What's the Job?

• Prepare and publish yearly application release plans to ensure smooth deployment cycles.
• Coordinate with technical teams for web admin, MQ, and database changes across test and production environments.
• Support releases during extended or off-hours windows, ensuring minimal disruption.
• Manage risks, resolve issues affecting release scope, schedule, and quality, and ensure compliance with standards.
• Lead and coordinate go-live activities, including deployment plans and checklists, to ensure successful releases.

What's Needed?

• 3–6 years of experience in release coordination, production support, or environment management.
• Experience supporting regulated, enterprise environments, preferably in financial services.
• Working knowledge of ITIL change and release management processes.
• Familiarity with release/deployment tools such as XL Release, Cutover, or similar.
• Strong communication skills and ability to coordinate with multiple stakeholders during releases.

What's in it for me?

• Opportunity to work with a dynamic and innovative team in a critical support role.
• Engagement in complex release processes that enhance your technical expertise.
• Chance to develop skills in DevOps tools and middleware technologies.
• Supportive environment that values continuous improvement and automation.
• Potential for career growth within a reputable organization.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.