ChallengeA Fortune 100 eCommerce company in a competitive landscape had been using the Waterfall lifecycle and was not seeing results fast enough. Formal signoff on requirements and estimates were needed and average time spent on documentation was three months for sign offs and eight months for projects. The client had tried to implement Agile practices three years prior and failed.
Experis interviewed 40 of the client’s employees and followed project flows. After reviewing findings with management, Experis suggested an initial Agile lifecycle that matched the client’s business model and team maturity.
Experis created an Agile core team in the company that worked to review and refine the suggested lifecycle The core team identified three projects for the Agile pilot, then trained and coached the pilot teams on the custom Agile lifecycle pilots.
Experis delivered an Agile lifecycle program that cut the average project time in half, from eight months to four months. First delivery was sped up 75 percent to two months, versus eight months previously.
- Project managers learned Agile methods, reporting better flexibility in dealing with business environment changes mid-project.
- Surveys indicated that team collaboration was up 60 percent, and “Us vs. Them” feelings subsided.
The new methods improved lifecycle constraints outside of the Agile teams to include time needed to provision environments; time needed for integration and release; and a model for production support.
After the first three successful pilots, the client implemented Agile practices across the enterprise to include 16 teams. The client added Agile to the portfolio management process; scaled Agile to offshore teams in India and China; and modified the Agile lifecycle to support localization and international applications.