Customer Service I

Our client, a leading healthcare organization, is seeking a Customer Service I to join their team. As a Customer Service I, you will be part of the Patient Support Department supporting customer interactions and technical support. The ideal candidate will have excellent communication skills, attention to detail, and a team-oriented mindset which will align successfully in the organization.

Job Title: Customer Service I

Location: Lake Mary, FL

Pay Range: $22/hr on w2

What's the Job?

• Receive inbound calls from customers regarding supply orders and support inquiries
• Maintain accurate patient records and verify account information
• Ensure compliance with patient reorder processes and department KPIs
• Participate actively in department meetings and communicate prescription revisions to clinic teams
• Coordinate customer returns and follow all regulatory policies including HIPAA standards

What's Needed?

• High School diploma or equivalent
• Minimum of one year of customer service experience
• Clear and professional communication skills, both written and verbal
• Strong computer proficiency, including navigating multiple platforms and devices
• Ability to work at a computer workstation for extended periods and demonstrate excellent interpersonal skills

What's in it for me?

• Opportunity to work in a dynamic healthcare environment
• Engage in meaningful work supporting patient care and customer satisfaction
• Work full-time on-site with consistent weekday hours
• Join a team that values professionalism, accuracy, and collaboration
• Potential for ongoing employment and professional growth

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.