Uncovering Cost Savings
We help our clients determine where their processes can be automated, build the tools that perform the automation, and provide outsourced management of those processes. We specialize in robotic process automation, or RPA.
Our RPA services are designed to advance your automation agility, whether you are just starting to explore RPA or want to make aggressive business process improvements.
Experis helps clients starting out with RPA to decide the best and most impactful way forward to use bots and automate processes.
We provide guidance and recommendations on how to get started using bots.
We’ve developed more than 500 bots for companies in all industries, experience that brings value to our clients.
Tool analysis and recommendations:
Based on a client’s business needs, we help choose the right RPA tools as well as which processes to automate first for the biggest payoff.
Experis builds and manages Centers of Excellence that establish the scale and governance needed for BPA to be successful. To deliver the structure for a complete Center of Excellence, we:
- Define criteria and intake processes
- Manage capacity
- Recommend team structure
- Recommend and manage tools
- Provide support
- Create and manage BOTs
For companies ready to outsource their RPA, Experis provides a complete managed service. We take on responsibility for the business outcomes our clients want to achieve, optimizing multiple business processes with RPA to reduce errors and accelerate performance. Services include:
- Outcome based management—we define key performance indicators and deliver against them.
- Complete resource management.
- End-to-end process management, from assessments to implementation and support.
A global network equipment and services corporation needed to improve and replace the 10-year-old methods and processes supporting its Shared VLAN (SVL) support organization. The existing processes were expensive and time consuming, but also exposed problems with internal customer satisfaction due to an excessive, 20 percent rework situation and low employee morale from unmanaged intake and acceptance processes. The SVL organization’s highly skilled resources were overburdened with work management processes that distracted from their highly visible and business-critical technical support activities.
Our client, a rapidly growing retail company with online and brick-and-mortar stores, wanted to determine if and how a motivated attacker could compromise its networks and systems. While the client had taken significant steps to reduce the risks associated with storing and processing credit card information and other sensitive data, the company’s leadership was concerned that the business was still vulnerable to attacks that could compromise or disable its systems. The client wanted to mimic a realistic attack of its networks and specific high-value systems without disrupting business functions or alerting its operations team.
The client, a software provider to the property and casualty insurance industry, needed to quickly establish a mobile testing QA team to obtain immediate results for a consumer-facing mobile application a third party was developing. The mobile application had previously only been tested by the client’s CTO and by the third-party developers coding the application; it required a more formal QA process to accommodate dynamic design changes and Agile development. The client needed better product quality for its customer base to use the mobile app.